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ESMA publishes guidelines on knowledge and competence of staff providing information on crypto-assets

On 11 July 2025, the European Securities and Markets Authority (ESMA) published guidelines outlining the criteria for assessing the knowledge and competence of staff at crypto-asset service providers (CASPs), who provide information or advice under the Markets in Crypto-Assets Regulation (MiCA).ESMA guidelines on knowledge and competence of staff providing information on crypto-assets

The guidelines provide clarity on the minimum level of knowledge and competence required of relevant staff, including examples related to professional qualifications and appropriate experience necessary to provide accurate information or advice in the context of crypto-assets.

In addition to general competence, the guidelines also address the specific characteristics and risks of the crypto-assets markets and services, such as high market volatility and cyber security risks. These factors are incorporated into the assessment criteria of the relevant staff’s knowledge and competence to ensure that CASP staff are adequately equipped to protect clients and operate responsibly.

These guidelines are designed to help CASPs comply with MiCA and act in the best interest of their clients. They also provide a framework for national competent authorities to assess whether CASPs are fulfilling their obligations appropriately, reinforcing investor protection and trust in the evolving crypto-asset market.

The guidelines will be translated into all official EU languages and published on ESMA’s website. They will begin to apply six months after publication in all EU languages.

Competent authorities to which the guidelines apply will have two months from the date of publication to notify ESMA whether they:

  • comply with the guidelines,
  • do not comply but intend to comply, or
  • do not comply and do not intend to comply.

 

Need support preparing for MiCA Compliance?

Complyport EU (formerly MAP S.Platis) can provide comprehensive advisory support to Crypto-Asset Service Providers. Please contact us for more information on our related services.

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