Crisis Communication Services

A robust crisis media strategy is key to being able to respond quickly, effectively and honestly via a variety of traditional and digital media to demonstrate that you are doing everything in your power to resolve the issue.

• Work with you and your team to improve your existing crisis media plans and ensure your organisation can handle media attention in a crisis.
• Devise and set-up a bespoke strategy with everything you and your team need to communicate effectively in a crisis, working alongside your organisation’s business continuity plan.
• Practical and interactive seminars aimed at raising awareness amongst staff about their roles and dealing with media during a crisis.
• Bespoke media training in-house or in a broadcast studio to prepare those likely to speak on behalf of their organisation, make statements and be interviewed by journalists – particularly when things go wrong.
• Desk-top exercises around a crisis to include media elements -such as social media and broadcast interviews -to your business continuity and crisis media plans.